[{"data":1,"prerenderedAt":587},["ShallowReactive",2],{"pomoc:\u002Fhelp\u002Fknowledge-base\u002Fsync-from-url":3,"pomoc-pages:help_en":163},{"id":4,"title":5,"alt":6,"body":7,"description":153,"extension":154,"key":155,"meta":156,"navigation":157,"order":158,"path":159,"seo":160,"stem":161,"__hash__":162},"help_en\u002Fhelp\u002Fknowledge-base\u002Fsync-from-url.md","Sync an article from a URL","\u002Fpomoc\u002Fbaza-wiedzy\u002Fsynchronizacja-z-url",{"type":8,"value":9,"toc":145},"minimark",[10,14,19,52,59,65,69,104,108,114,128,132],[11,12,13],"p",{},"If the content of an article already lives somewhere else, for example\na Markdown or plain-text file on your server, Fibly can fetch it\nautomatically. You don't have to copy changes into the panel by hand:\nthe article updates itself.",[15,16,18],"h2",{"id":17},"how-to-enable-it","How to enable it",[20,21,22,31,42],"ol",{},[23,24,25,26,30],"li",{},"Open the article in the ",[27,28,29],"strong",{},"Knowledge base"," tab.",[23,32,33,34,37,38,41],{},"In the ",[27,35,36],{},"Sync from URL"," card next to the editor, click ",[27,39,40],{},"Enable\nsync",".",[23,43,44,45,48,49,41],{},"Enter the ",[27,46,47],{},"Public source URL"," and confirm with ",[27,50,51],{},"Enable sync",[11,53,54,55,58],{},"The first fetch happens within 10 minutes. After that, Fibly checks\nthe address ",[27,56,57],{},"every 10 minutes"," and replaces the article's content\nwhenever it changes.",[11,60,61,62,64],{},"While sync is on, the editor is locked, because the content comes from\nthe URL. The ",[27,63,36],{}," card shows the time of the last\nsuccessful sync and any error from the last attempt.",[15,66,68],{"id":67},"requirements-for-the-url","Requirements for the URL",[70,71,72,84,91,94,101],"ul",{},[23,73,74,75,79,80,83],{},"It must start with ",[76,77,78],"code",{},"http:\u002F\u002F"," or ",[76,81,82],{},"https:\u002F\u002F"," and be publicly\nreachable.",[23,85,86,87,90],{},"It must respond within ",[27,88,89],{},"400 ms",". A slower response counts as a\nfailed sync.",[23,92,93],{},"The response must be text (for example Markdown or plain text), not\na binary file such as a PDF.",[23,95,96,97,100],{},"Content over ",[27,98,99],{},"20 KiB"," is cut off: only the beginning is stored, and\nthat is what the bot uses. The card warns you when this happens.",[23,102,103],{},"Each URL can be synced into only one article.",[15,105,107],{"id":106},"changing-or-turning-off-sync","Changing or turning off sync",[11,109,110,111,113],{},"Use the menu on the ",[27,112,36],{}," card:",[70,115,116,122],{},[23,117,118,121],{},[27,119,120],{},"Change URL",": fetch the content from a different address from now\non.",[23,123,124,127],{},[27,125,126],{},"Disable sync",": stop fetching. The current content stays in the\narticle, and the editor is unlocked again.",[15,129,131],{"id":130},"whats-next","What's next",[11,133,134,135,140,141,41],{},"Synced articles work like any other: you can\n",[136,137,139],"a",{"href":138},"\u002Fhelp\u002Fknowledge-base\u002Fpinning-articles","pin"," them and link them with\n",[136,142,144],{"href":143},"\u002Fhelp\u002Fknowledge-base\u002Fprerequisites","prerequisites",{"title":146,"searchDepth":147,"depth":147,"links":148},"",2,[149,150,151,152],{"id":17,"depth":147,"text":18},{"id":67,"depth":147,"text":68},{"id":106,"depth":147,"text":107},{"id":130,"depth":147,"text":131},"How to keep a knowledge base article up to date automatically by fetching its content from a public URL.","md","knowledge-base\u002Fsync-from-url",{},true,8,"\u002Fhelp\u002Fknowledge-base\u002Fsync-from-url",{"title":5,"description":153},"help\u002Fknowledge-base\u002Fsync-from-url","yauYJONzikGilLVqJaf73yInWQB3GiUt-ekPDuTrJcM",[164,169,172,178,184,189,194,199,204,209,214,219,224,229,234,239,244,249,254,259,264,269,274,279,284,289,294,299,304,309,315,320,325,330,335,340,345,350,355,360,365,371,376,381,386,391,396,401,406,410,415,421,426,431,436,440,445,451,456,461,466,471,476,482,487,492,493,498,504,510,516,522,528,533,539,545,551,557,563,569,575,581],{"path":165,"title":166,"description":167,"order":168,"key":168},"\u002Fhelp\u002Fconversations\u002Fconversation-details","Conversation details","[object Object]",null,{"path":170,"title":171,"description":167,"order":168,"key":168},"\u002Fhelp\u002Fteam-and-account\u002Ftwo-factor-authentication","Two-factor authentication",{"path":173,"title":174,"description":175,"order":176,"key":177},"\u002Fhelp","Fibly Help Center","Guides, instructions, and answers to questions about setting up and working with Fibly day to day.",0,"index",{"path":179,"title":180,"description":181,"order":182,"key":183},"\u002Fhelp\u002Fbot-configuration\u002Fbrand","Brand","How to set your website address and a short brand description, the two fields the Fibly bot uses as its basic context.",1,"bot-configuration\u002Fbrand",{"path":185,"title":186,"description":187,"order":182,"key":188},"\u002Fhelp\u002Ftools\u002Fcalendly","Calendly","Connect Calendly so the bot can check your availability, share booking links, and book meetings during a conversation.","tools\u002Fcalendly",{"path":190,"title":191,"description":192,"order":182,"key":193},"\u002Fhelp\u002Fcustomers\u002Fcustomer-list","Customer list","How to view, filter, and search customers in the Fibly dashboard.","customers\u002Fcustomer-list",{"path":195,"title":196,"description":197,"order":182,"key":198},"\u002Fhelp\u002Fchannels\u002Femail","Email","Connect your support mailboxes to Fibly over IMAP and SMTP so incoming mail becomes tickets the bot and your team can answer.","channels\u002Femail",{"path":200,"title":201,"description":202,"order":182,"key":203},"\u002Fhelp\u002Fgetting-started\u002Fhow-the-bot-works","How the Fibly bot works","An overview of the architecture, from the customer's question to handing the matter over to your team.","getting-started\u002Fhow-the-bot-works",{"path":205,"title":206,"description":207,"order":182,"key":208},"\u002Fhelp\u002Finstallation\u002Fwordpress","Installing on WordPress","Three ways to add the Fibly widget to a WordPress-based site.","installation\u002Fwordpress",{"path":210,"title":211,"description":212,"order":182,"key":213},"\u002Fhelp\u002Fconversations\u002Flist-and-filters","List and filters","How to filter, sort, and find conversations in the Fibly dashboard.","conversations\u002Flist-and-filters",{"path":215,"title":216,"description":217,"order":182,"key":218},"\u002Fhelp\u002Fanalytics\u002Foverview","Overview","What the metric tiles and charts on the Fibly panel's home screen show.","analytics\u002Foverview",{"path":220,"title":221,"description":222,"order":182,"key":223},"\u002Fhelp\u002Fbilling\u002Fplans","Plans","A comparison of the Free, Starter, Professional, and Enterprise plans in Fibly, plus the available add-ons.","billing\u002Fplans",{"path":225,"title":226,"description":227,"order":182,"key":228},"\u002Fhelp\u002Flive-support\u002Ftaking-over-a-conversation","Taking over a conversation","How to take a conversation over from the bot and handle it personally as an agent.","live-support\u002Ftaking-over-a-conversation",{"path":230,"title":231,"description":232,"order":182,"key":233},"\u002Fhelp\u002Fteam-and-account\u002Fteam-members","Team members","How to invite, edit, and remove a user in the Fibly dashboard.","team-and-account\u002Fteam-members",{"path":235,"title":236,"description":237,"order":182,"key":238},"\u002Fhelp\u002Fwidget\u002Fappearance","Widget appearance","How to match the colors, chat button, texts and placement of the widget to your brand.","widget\u002Fappearance",{"path":240,"title":241,"description":242,"order":182,"key":243},"\u002Fhelp\u002Ftroubleshooting\u002Fwidget-not-appearing","Widget not appearing","What to check when the chat button doesn't show up after embedding the script on your site.","troubleshooting\u002Fwidget-not-appearing",{"path":245,"title":246,"description":247,"order":147,"key":248},"\u002Fhelp\u002Ftroubleshooting\u002Fbot-gives-wrong-answers","Bot gives wrong answers","What to do when the bot answers inaccurately, mixes up facts, or makes things up.","troubleshooting\u002Fbot-gives-wrong-answers",{"path":250,"title":251,"description":252,"order":147,"key":253},"\u002Fhelp\u002Fanalytics\u002Fcontrol-center","Control Center","Advanced escalation analytics, bot confidence breakdown, and recommendations in the Fibly panel.","analytics\u002Fcontrol-center",{"path":255,"title":256,"description":257,"order":147,"key":258},"\u002Fhelp\u002Fgetting-started\u002Fsign-up","Creating an account","How to sign up for Fibly yourself and what the setup wizard does after you sign up.","getting-started\u002Fsign-up",{"path":260,"title":261,"description":262,"order":147,"key":263},"\u002Fhelp\u002Fcustomers\u002Fcustomer-profile","Customer profile","How to edit customer details, add notes, review conversation history, and anonymize data in line with GDPR.","customers\u002Fcustomer-profile",{"path":265,"title":266,"description":267,"order":147,"key":268},"\u002Fhelp\u002Flive-support\u002Fending-a-conversation","Ending a conversation","How to hand a conversation back to the bot or close it with a resolution outcome.","live-support\u002Fending-a-conversation",{"path":270,"title":271,"description":272,"order":147,"key":273},"\u002Fhelp\u002Fknowledge-base\u002Fimport-markdown","Import Markdown files","How to import existing documentation in Markdown format into the Fibly knowledge base.","knowledge-base\u002Fimport-markdown",{"path":275,"title":276,"description":277,"order":147,"key":278},"\u002Fhelp\u002Finstallation\u002Fshopify","Installing on Shopify","How to add the Fibly widget to a Shopify store by editing the theme.liquid file.","installation\u002Fshopify",{"path":280,"title":281,"description":282,"order":147,"key":283},"\u002Fhelp\u002Fbot-configuration\u002Fmessages","Messages","How to set the bot's first message and choose one of three conversational personalities.","bot-configuration\u002Fmessages",{"path":285,"title":286,"description":287,"order":147,"key":288},"\u002Fhelp\u002Ftools\u002Fprestashop","PrestaShop","Connect PrestaShop so the bot can look up order status, product details, and stock levels for your customers during a conversation.","tools\u002Fprestashop",{"path":290,"title":291,"description":292,"order":147,"key":293},"\u002Fhelp\u002Fteam-and-account\u002Froles-and-permissions","Roles and permissions","What the Admin, Manager, and Agent can do in the Fibly dashboard.","team-and-account\u002Froles-and-permissions",{"path":295,"title":296,"description":297,"order":147,"key":298},"\u002Fhelp\u002Fbilling\u002Fstarting-a-subscription","Starting a subscription","How to subscribe to a Fibly plan from the dashboard, what we need for the invoice, and when the first charge happens.","billing\u002Fstarting-a-subscription",{"path":300,"title":301,"description":302,"order":147,"key":303},"\u002Fhelp\u002Fwidget\u002Fwelcome-notification","Welcome notice","How to set a short notice shown to the customer at the start of every conversation.","widget\u002Fwelcome-notification",{"path":305,"title":306,"description":307,"order":147,"key":308},"\u002Fhelp\u002Fchannels\u002Fwhatsapp","WhatsApp","Connect your WhatsApp Business number so Fibly answers your customers on WhatsApp, with every chat in the same inbox.","channels\u002Fwhatsapp",{"path":310,"title":311,"description":312,"order":313,"key":314},"\u002Fhelp\u002Fcustomers\u002Fbanning","Banning customers and IP addresses","How to stop an abusive customer or visitor from writing to you, and how to lift a ban.",3,"customers\u002Fbanning",{"path":316,"title":317,"description":318,"order":313,"key":319},"\u002Fhelp\u002Fbilling\u002Fchanging-plan","Changing your plan","How to move to a higher or lower plan in Fibly, when the change takes effect, and how the difference is charged.","billing\u002Fchanging-plan",{"path":321,"title":322,"description":323,"order":313,"key":324},"\u002Fhelp\u002Fconversations\u002Fclosing-a-conversation","Closing a conversation","How to mark finished conversations as resolved or unresolved, and why it matters.","conversations\u002Fclosing-a-conversation",{"path":326,"title":327,"description":328,"order":313,"key":329},"\u002Fhelp\u002Ftools\u002Fcustom-webhook-tools","Custom webhook tools","Turn your own HTTP API into agent tools — build connections and tools in the dashboard, then verify the signed request on your server.","tools\u002Fcustom-webhook-tools",{"path":331,"title":332,"description":333,"order":313,"key":334},"\u002Fhelp\u002Fchannels\u002Fmessenger","Facebook Messenger","Connect your Facebook Pages so Fibly replies to Messenger messages, all in the same inbox as your other channels.","channels\u002Fmessenger",{"path":336,"title":337,"description":338,"order":313,"key":339},"\u002Fhelp\u002Fgetting-started\u002Ffirst-login","First login","How to accept your Fibly invitation and get access to the admin dashboard.","getting-started\u002Ffirst-login",{"path":341,"title":342,"description":343,"order":313,"key":344},"\u002Fhelp\u002Fbot-configuration\u002Fhuman-support","Human support","How to configure handing conversations over to your team when the bot can't handle a question.","bot-configuration\u002Fhuman-support",{"path":346,"title":347,"description":348,"order":313,"key":349},"\u002Fhelp\u002Finstallation\u002Fwix","Installing on Wix","How to add the Fibly widget to a Wix site through the site settings panel.","installation\u002Fwix",{"path":351,"title":352,"description":353,"order":313,"key":354},"\u002Fhelp\u002Fwidget\u002Fnotification-sound","Notification sound","How to choose the audio cue the widget plays for the customer when new messages arrive.","widget\u002Fnotification-sound",{"path":356,"title":357,"description":358,"order":313,"key":359},"\u002Fhelp\u002Fteam-and-account\u002Fuser-profile","User profile","How to change your first name, last name, and review your account details in the Fibly dashboard.","team-and-account\u002Fuser-profile",{"path":361,"title":362,"description":363,"order":313,"key":364},"\u002Fhelp\u002Fknowledge-base\u002Fmanually-written-article","Writing articles manually","How to write knowledge base articles in the Fibly editor, in visual or source mode.","knowledge-base\u002Fmanually-written-article",{"path":366,"title":367,"description":368,"order":369,"key":370},"\u002Fhelp\u002Fconversations\u002Fai-assist","AI assist for agents","How to generate a draft reply based on your knowledge base while handling a conversation.",4,"conversations\u002Fai-assist",{"path":372,"title":373,"description":374,"order":369,"key":375},"\u002Fhelp\u002Fbilling\u002Fadd-ons","Add-ons","How to buy extra AI credits and extra team seats, and the difference between a recurring add-on and a one-off credit purchase.","billing\u002Fadd-ons",{"path":377,"title":378,"description":379,"order":369,"key":380},"\u002Fhelp\u002Fteam-and-account\u002Fchanging-password","Changing your password","How to update the password for your Fibly account.","team-and-account\u002Fchanging-password",{"path":382,"title":383,"description":384,"order":369,"key":385},"\u002Fhelp\u002Fwidget\u002Fenabling-and-disabling","Enabling and disabling the widget","How to temporarily hide the chat button on your site.","widget\u002Fenabling-and-disabling",{"path":387,"title":388,"description":389,"order":369,"key":390},"\u002Fhelp\u002Fchannels\u002Finstagram","Instagram","Connect your Instagram Professional account so Fibly replies to Instagram direct messages, all from one inbox.","channels\u002Finstagram",{"path":392,"title":393,"description":394,"order":369,"key":395},"\u002Fhelp\u002Finstallation\u002Fprestashop","Installing on PrestaShop","How to install the official Fibly module in a PrestaShop store.","installation\u002Fprestashop",{"path":397,"title":398,"description":399,"order":369,"key":400},"\u002Fhelp\u002Fbot-configuration\u002Fknowledge-base-context","Knowledge base context","How to set the depth of prerequisites the bot takes into account when answering.","bot-configuration\u002Fknowledge-base-context",{"path":402,"title":403,"description":404,"order":369,"key":405},"\u002Fhelp\u002Ftroubleshooting\u002Fno-email-notifications","No email notifications","What to check when you're not receiving escalation emails or the weekly summary.","troubleshooting\u002Fno-email-notifications",{"path":138,"title":407,"description":408,"order":369,"key":409},"Pinning articles","How to choose up to three key articles that your Fibly bot reads before every answer.","knowledge-base\u002Fpinning-articles",{"path":411,"title":412,"description":413,"order":369,"key":414},"\u002Fhelp\u002Fgetting-started\u002Fquick-start","Quick start","A checklist for first launching the bot, from logging in to the first conversation.","getting-started\u002Fquick-start",{"path":416,"title":417,"description":418,"order":419,"key":420},"\u002Fhelp\u002Fbilling\u002Fcancelling-and-resuming","Cancelling and resuming","How to cancel your Fibly subscription, what happens until the end of the paid period, and how to resume before it ends.",5,"billing\u002Fcancelling-and-resuming",{"path":422,"title":423,"description":424,"order":419,"key":425},"\u002Fhelp\u002Ftroubleshooting\u002Fconversation-not-in-live-support","Conversation not appearing in Live support","Diagnosing the situation where a customer asks for a human but the conversation doesn't reach the agent queue.","troubleshooting\u002Fconversation-not-in-live-support",{"path":427,"title":428,"description":429,"order":419,"key":430},"\u002Fhelp\u002Finstallation\u002Fsquarespace","Installing on Squarespace","How to embed the Fibly widget on a Squarespace site through the \"Code Injection\" section.","installation\u002Fsquarespace",{"path":432,"title":433,"description":434,"order":419,"key":435},"\u002Fhelp\u002Fbot-configuration\u002Flanguages","Languages","Which languages Fibly supports (Polish, English, German) and how to set up a multilingual bot, widget, and knowledge base.","bot-configuration\u002Flanguages",{"path":143,"title":437,"description":438,"order":419,"key":439},"Prerequisites","How to link knowledge base articles into groups that your Fibly bot reads together.","knowledge-base\u002Fprerequisites",{"path":441,"title":442,"description":443,"order":419,"key":444},"\u002Fhelp\u002Fwidget\u002Fcustomization","Widget personalization","What each plan lets you change in the widget's style, including themes, fonts, the Fibly footer, per-element colors and corner rounding.","widget\u002Fcustomization",{"path":446,"title":447,"description":448,"order":449,"key":450},"\u002Fhelp\u002Fknowledge-base\u002Fcontent-quality","Content quality","How Fibly automatically assesses knowledge base articles and what each status means.",6,"knowledge-base\u002Fcontent-quality",{"path":452,"title":453,"description":454,"order":449,"key":455},"\u002Fhelp\u002Fwidget\u002Fcustom-css","Custom CSS","How to style the widget with your own CSS, with the full list of class names and variables you can rely on.","widget\u002Fcustom-css",{"path":457,"title":458,"description":459,"order":449,"key":460},"\u002Fhelp\u002Finstallation\u002Fdomain-verification","Domain verification","How to confirm that you own the domain where you're embedding the Fibly widget.","installation\u002Fdomain-verification",{"path":462,"title":463,"description":464,"order":449,"key":465},"\u002Fhelp\u002Finstallation\u002Fcustom-website","Installing on a custom website","How to embed the Fibly widget in plain HTML, Next.js, Nuxt, Vue, and React.","installation\u002Fcustom-website",{"path":467,"title":468,"description":469,"order":449,"key":470},"\u002Fhelp\u002Fteam-and-account\u002Fweekly-summary","Weekly summary","A weekly email with metrics on your bot's performance and improvement suggestions.","team-and-account\u002Fweekly-summary",{"path":472,"title":473,"description":474,"order":449,"key":475},"\u002Fhelp\u002Fbilling\u002Ffailed-payments","When a payment fails","What happens when a card charge is declined, how long we keep retrying, and what to do to restore the subscription.","billing\u002Ffailed-payments",{"path":477,"title":478,"description":479,"order":480,"key":481},"\u002Fhelp\u002Fknowledge-base\u002Fbest-practices","Best practices","Tips for writing, organizing, and maintaining your Fibly bot's knowledge base.",7,"knowledge-base\u002Fbest-practices",{"path":483,"title":484,"description":485,"order":480,"key":486},"\u002Fhelp\u002Fbilling\u002Fcredits-and-usage","Credits and usage","What AI credits are, how many a single bot message consumes, and where to check your current usage.","billing\u002Fcredits-and-usage",{"path":488,"title":489,"description":490,"order":480,"key":491},"\u002Fhelp\u002Finstallation\u002Finstallation-verification","Installation verification","How to check that the Fibly widget works correctly after embedding it on your site.","installation\u002Finstallation-verification",{"path":159,"title":5,"description":153,"order":158,"key":155},{"path":494,"title":495,"description":496,"order":158,"key":497},"\u002Fhelp\u002Fbilling\u002Fteam-seats","Team seats","What the seat limit means, how to buy additional seats, and what happens when you exceed the limit.","billing\u002Fteam-seats",{"path":499,"title":500,"description":501,"order":502,"key":503},"\u002Fhelp\u002Fbilling\u002Finvoices","Invoices and payments","The difference between a payment record and a VAT invoice, when we issue the invoice, and how to download the PDF.",9,"billing\u002Finvoices",{"path":505,"title":506,"description":507,"order":508,"key":509},"\u002Fhelp\u002Fgetting-started","Getting started","What Fibly is, how the bot works, and what to prepare before your first login.",10,"getting-started\u002Findex",{"path":511,"title":512,"description":513,"order":514,"key":515},"\u002Fhelp\u002Finstallation","Widget installation","How to embed the Fibly widget on your website. Ready-made instructions for the most popular platforms.",20,"installation\u002Findex",{"path":517,"title":518,"description":519,"order":520,"key":521},"\u002Fhelp\u002Fwidget","Widget","How to customize the appearance, content, and behavior of the chat widget on your website.",25,"widget\u002Findex",{"path":523,"title":524,"description":525,"order":526,"key":527},"\u002Fhelp\u002Fchannels","Channels","Connect Fibly to the places your customers already write to you — web chat, email, WhatsApp, Facebook Messenger, and Instagram — and answer everything from one inbox.",28,"channels\u002Findex",{"path":529,"title":29,"description":530,"order":531,"key":532},"\u002Fhelp\u002Fknowledge-base","How to build and maintain the knowledge base your Fibly bot draws its answers from.",30,"knowledge-base\u002Findex",{"path":534,"title":535,"description":536,"order":537,"key":538},"\u002Fhelp\u002Ftools","Tools","Connect tools so your bot can take actions during a conversation — like checking availability and booking meetings with Calendly.",32,"tools\u002Findex",{"path":540,"title":541,"description":542,"order":543,"key":544},"\u002Fhelp\u002Fconversations","Conversations","How to browse, filter, and analyze customer conversations with the bot and your team.",35,"conversations\u002Findex",{"path":546,"title":547,"description":548,"order":549,"key":550},"\u002Fhelp\u002Fbot-configuration","Bot configuration","How to set the brand, tone of voice, escalation behavior, and answer context for the Fibly bot.",40,"bot-configuration\u002Findex",{"path":552,"title":553,"description":554,"order":555,"key":556},"\u002Fhelp\u002Flive-support","Live support","How to handle conversations waiting for an agent, take them over from the bot, and end them.",45,"live-support\u002Findex",{"path":558,"title":559,"description":560,"order":561,"key":562},"\u002Fhelp\u002Fanalytics","Analytics","How to read the metrics and charts about your bot's and your team's work in the Fibly panel.",50,"analytics\u002Findex",{"path":564,"title":565,"description":566,"order":567,"key":568},"\u002Fhelp\u002Fcustomers","Customers","How to view and manage the profiles of people who have talked to the bot on your website.",55,"customers\u002Findex",{"path":570,"title":571,"description":572,"order":573,"key":574},"\u002Fhelp\u002Fteam-and-account","Team and account","How to manage team members, roles, your own profile, and access security.",60,"team-and-account\u002Findex",{"path":576,"title":577,"description":578,"order":579,"key":580},"\u002Fhelp\u002Fbilling","Billing","How plans, AI credits, team seats, and invoices work in Fibly.",65,"billing\u002Findex",{"path":582,"title":583,"description":584,"order":585,"key":586},"\u002Fhelp\u002Ftroubleshooting","Troubleshooting","Diagnosing the most common issues with the widget and the Fibly dashboard.",999,"troubleshooting\u002Findex",1791970487823]