[{"data":1,"prerenderedAt":397},["ShallowReactive",2],{"pomoc:\u002Fhelp\u002Fteam-and-account":3,"pomoc-pages:help_en":81},{"id":4,"title":5,"alt":6,"body":7,"description":71,"extension":72,"key":73,"meta":74,"navigation":75,"order":76,"path":77,"seo":78,"stem":79,"__hash__":80},"help_en\u002Fhelp\u002Fteam-and-account\u002Findex.md","Team and account","\u002Fpomoc\u002Fzespol-i-konto",{"type":8,"value":9,"toc":66},"minimark",[10,14,19],[11,12,13],"p",{},"This section covers everything related to the people working in the\nFibly dashboard: inviting new members, roles and their permissions,\nediting your own profile, and signing in.",[15,16,18],"h2",{"id":17},"articles-in-this-section","Articles in this section",[20,21,22,31,38,45,52,59],"ul",{},[23,24,25,30],"li",{},[26,27,29],"a",{"href":28},"\u002Fhelp\u002Fteam-and-account\u002Fteam-members","Team members",": how to\ninvite, edit, and remove a 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PDF.","billing\u002Finvoices",{"path":265,"title":266,"description":267,"order":244,"key":268},"\u002Fhelp\u002Fbot-configuration\u002Fknowledge-base-context","Knowledge base context","How to set the depth of prerequisites the bot takes into account when answering.","bot-configuration\u002Fknowledge-base-context",{"path":270,"title":271,"description":272,"order":244,"key":273},"\u002Fhelp\u002Ftroubleshooting\u002Fno-email-notifications","No email notifications","What to check when you're not receiving escalation emails or the weekly summary.","troubleshooting\u002Fno-email-notifications",{"path":275,"title":276,"description":277,"order":244,"key":278},"\u002Fhelp\u002Fknowledge-base\u002Fpinning-articles","Pinning articles","How to choose up to three key articles that your Fibly bot reads before every answer.","knowledge-base\u002Fpinning-articles",{"path":280,"title":281,"description":282,"order":283,"key":284},"\u002Fhelp\u002Fbilling\u002Fchanging-plan","Changing your plan","How to 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Ready-made instructions for the most popular platforms.",20,"installation\u002Findex",{"path":343,"title":344,"description":345,"order":346,"key":347},"\u002Fhelp\u002Fwidget","Widget","How to customize the appearance, content, and behavior of the chat widget on your website.",25,"widget\u002Findex",{"path":349,"title":350,"description":351,"order":352,"key":353},"\u002Fhelp\u002Fknowledge-base","Knowledge base","How to build and maintain the knowledge base your Fibly bot draws its answers from.",30,"knowledge-base\u002Findex",{"path":355,"title":356,"description":357,"order":358,"key":359},"\u002Fhelp\u002Fconversations","Conversations","How to browse, filter, and analyze customer conversations with the bot and your team.",35,"conversations\u002Findex",{"path":361,"title":362,"description":363,"order":364,"key":365},"\u002Fhelp\u002Fbot-configuration","Bot configuration","How to set the brand, tone of voice, escalation behavior, and answer context for the Fibly bot.",40,"bot-configuration\u002Findex",{"path":367,"title":368,"description":369,"order":370,"key":371},"\u002Fhelp\u002Flive-support","Live support","How to handle conversations waiting for an agent, take them over from the bot, and end them.",45,"live-support\u002Findex",{"path":373,"title":374,"description":375,"order":376,"key":377},"\u002Fhelp\u002Fanalytics","Analytics","How to read the metrics and charts about your bot's and your team's work in the Fibly panel.",50,"analytics\u002Findex",{"path":379,"title":380,"description":381,"order":382,"key":383},"\u002Fhelp\u002Fcustomers","Customers","How to view and manage the profiles of people who have talked to the bot on your website.",55,"customers\u002Findex",{"path":77,"title":5,"description":71,"order":76,"key":73},{"path":386,"title":387,"description":388,"order":389,"key":390},"\u002Fhelp\u002Fbilling","Billing","How plans, AI credits, team seats, and invoices work in Fibly.",65,"billing\u002Findex",{"path":392,"title":393,"description":394,"order":395,"key":396},"\u002Fhelp\u002Ftroubleshooting","Troubleshooting","Diagnosing the most common issues with the widget and the Fibly dashboard.",999,"troubleshooting\u002Findex",1782382440664]