Customers ask,
Fibly answers.
Fibly's smart chat handles your customers' repetitive questions for you. Save time, cut costs and leave your team only what truly needs a human touch.
Platform
A dashboard you'll actually love
A clean dashboard where you set up your bot, read conversations and fine-tune what matters — all in one place.
Always on
Serves your customers 24 hours a day, 7 days a week — including nights, weekends and holidays.
Hundreds of chats at once
Where one agent handles one conversation, AI handles hundreds at the same time — no queues, no waiting.
No code required
Set everything up through an intuitive dashboard. No developer and no technical know-how needed.
Features
Everything you need
AI answers
The bot understands what your customer is really asking and answers instantly — straight from your knowledge base.
Analytics dashboard
See how your bot is performing, what customers ask most and where your documentation falls short.
Handover to an agent
When the bot can't help, the conversation goes to your team with its full history attached.
Works with every platform
Who it's for
Built for small teams with no time for yet another tool.
Fibly sets up in minutes, draws on your knowledge base and answers repetitive questions — so you can focus on running your business instead of your inbox.
- No contracts, no training — go live the same day.
- Learns from your content, pages and files.
- Works 24/7 — no breaks, no holidays, no weekends.
How it works
From sign-up to your first AI conversation
Three steps to get your customers AI-powered answers — no developer required.
Create an account and add your knowledge
Sign up for Fibly and upload your documents, FAQs or a description of what you offer. The bot will answer customer questions in your own words.
Paste a snippet of code on your site
Copy a single line of code and drop it into your site's HTML. Works with WordPress, Shopify and every other platform.
The bot handles your customers
The chat appears on your site and starts answering questions. You review conversations and refine answers in the dashboard whenever something's missing.
About Fibly
Why we built Fibly.
We watched small businesses lose hours every day answering the same questions — opening hours, delivery, returns, deadlines.
The big AI platforms are expensive, complicated and built for enterprises. Small businesses need something different: a tool you can switch on over a coffee break and that simply works.
So we built Fibly — simple, affordable and made for the way small businesses actually work.
