Answers your customers while you're on the job
Fibly picks up messages from your website and WhatsApp, quotes from your own price list, books visits in your calendar and passes urgent jobs to you. Free to start.
Fibly Chat
connected to your calendar
Two things at once
Fibly isn't an answering machine. It answers questions the way you would and books visits while you're working.
24/7
Mornings, evenings and weekends. The customer doesn't wait for you to get off the ladder.
Every message
Picked up and saved with a phone number, even when five people write at once.
3 languages
Polish, English and German — Fibly answers in the customer's language. More on the way.
What it takes on
Questions Fibly answers for you
From your price list and service description. No waiting until you can pick up the phone.
Prices and quotes
"How much to replace a socket?", "including the call-out?" — the bot gives the range from your price list and says the exact price is confirmed on site.
Availability and booking
It checks free slots in your calendar and books the visit. You see it in Calendly, the customer gets a confirmation.
Service area
You cover the city and 20 miles around it? The bot says straight away whether you'll come, so out-of-area requests don't cost you time.
What to prepare before the visit
Access to the meter, the appliance model, measurements — the bot asks for what you always ask for before you get in the van.
After-hours emergencies
It answers at 10 p.m. too: suggests what to check and whether it's safe, and passes urgent cases to you right away with the address and number.
Invoices, payment, warranty
Who issues the invoice, how to pay, what the warranty covers. From your answers, not guesses.
Two jobs off your plate
Fibly picks up messages and books visits
It doesn't replace you at the customer's — it takes the typing off you between jobs and in the evenings.
No job slips through
When you're up a ladder or under a sink, Fibly picks up every message from your website, WhatsApp and Messenger, collects the name, phone number and address, and replies before the customer writes to the next tradesperson.
- Name, phone and address saved to your customer list
- Urgent cases handed to you with the whole conversation
- Website, WhatsApp, Messenger and Instagram in one inbox
Booking visits
The bot checks your Calendly calendar and books the visit right in the chat. In sales mode it engages website visitors on its own and helps them pick a service.
- Visits land in your Calendly calendar
- A welcome notification that starts the conversation
- Sales mode for bigger jobs
Every channel
One inbox for every conversation
Your customers reach out wherever suits them — your website, email, WhatsApp, Messenger or Instagram. Fibly answers on all of them and brings every conversation together in one place.
- Every message in a single inbox
- The same bot and knowledge base on every channel
- Filter conversations by channel in one click
No IT person needed
Live in 15 minutes
No IT department, no agency. Three steps from your phone and the bot is answering customers.
01
Connect a channel
Paste one line into your website or connect WhatsApp Business. Messenger and Instagram too.
02
Write down what you do and what it costs
Price list, service area, hours, warranty — as plain text in the knowledge base. The bot answers only from that.
03
Connect your calendar
Connect Calendly and the bot books visits in your free slots on its own.
No website? WhatsApp alone is enough.
Create a free accountJobs
The jobs you're losing today
A customer who doesn't get an answer within fifteen minutes writes to the next tradesperson. The bot answers immediately — even when your hands are full.
- A reply in seconds, not in the evening
- Every customer saved with a phone number
- The visit booked before you'd have called back
Time
Evenings without the phone
The repetitive questions about price, dates and travel get handled by the bot. You call back only where it really matters.
- Fewer calls about the same things
- Urgent cases right away, the rest in the morning
- Every conversation's history in one place
Calculator
How many hours a month do you spend replying?
Drag the sliders to fit your business. We estimate the time Fibly takes off your plate.
Recovered per month
PLN 810
per year PLN 9,720
9 h
hours recovered per month
105
chats handled by AI
Start on the free plan — the bot can be answering your customers today.
Try Fibly for freean estimate based on your assumptions
Questions tradespeople ask us
Do I need to be good with computers?
No. You create an account, paste your price list and service description as plain text, and connect WhatsApp or your website. It takes a quarter of an hour and can be done from your phone.
Does it work on WhatsApp?
Yes — you connect your WhatsApp Business number through Meta and the bot replies on the same number your customers already write to. Messenger, Instagram, email and website chat too.
What will the bot say about prices?
Only what you write down. Give it a range and it quotes the range and says the final price is confirmed on site. It doesn't invent prices or dates.
Can the bot book a visit?
Yes, if you connect Calendly. The bot checks your free slots and books the visit in the chat; you see it in your calendar.
What if the bot doesn't know the answer?
It hands the conversation to you: you get an email notification with the full history, the customer's number and address, and the customer knows you'll call back.
Which languages does it answer in?
Polish, English and German — whichever the customer writes in. More languages are on the way.
What does it cost?
You start on a free plan. Paid plans scale with the number of conversations — see the pricing page for details.
