Billing

The Usage and billing page of your dashboard (Settings, Usage and billing) shows everything related to your account's subscription: your current plan, credit usage, the number of seats in use, the cards on file, and your payment history. Subscribing, changing plan, buying add-ons and cancelling are all done there yourself; only Enterprise arrangements still go through our sales team.

Articles in this section

• Plans: a comparison of the Free, Starter, Professional, and Enterprise packages.
• Starting a subscription: how to pick a plan and pay by card without contacting us.
• Changing your plan: how to move to a higher or lower plan, and when each takes effect.
• Add-ons: extra credits and extra seats, monthly or as a one-off purchase.
• Cancelling and resuming: how to cancel at the end of the paid period and how to undo it.
• When a payment fails: retries, reminders, and how to restore the subscription.
• Credits and usage: how AI credits are counted, what consumes them, and where to check your current usage.
• Team seats: what a "seat" is and how to buy additional ones.
• Invoices and payments: payment history, when the VAT invoice is issued, and how to download the PDF.

Who has access

Every team member can open Usage and billing and see the current plan, credit usage and seat usage. Only the Administrator and Manager roles see and manage the rest: billing details, cards, invoices, payment history, and the subscription itself. Agents do not see those parts of the page (see Roles and permissions).

Currency and taxes

All prices in the dashboard and in this documentation are shown net, in PLN. Invoices are issued in PLN. VAT is added to the amounts in accordance with applicable regulations, and it is calculated from the company details you give when you subscribe. Subscriptions are billed monthly and paid by card; VAT invoices are issued by our team after each payment (see Invoices and payments).