User profile

You edit your own personal details under Settings, Personal details. This is separate from customer profiles (the people contacting the bot on your website).

Editable fields

• First name: how your colleagues see you in the team member list and in system messages within conversations (e.g. "{First name} joined the conversation").
• Last name: appears next to your first name in the conversation view and team tables.
• Language: the language of the Fibly dashboard for you (Polish, English, or German). The change applies immediately and affects only your own account, not the language your bot replies in (see Languages).

After making changes, click Save.

Email address

The Email address field is not editable in the dashboard. Your email identifies your account when you sign in, so changing it requires additional verification.

If you need to change your email (e.g. you've changed companies or have a new work address), write to us at kontakt@fibly.pl from your current address. We'll swap the address without losing your permissions, history, or settings.

Marketing preferences

Below your details, the Marketing preferences card lets you decide whether Fibly may contact you about product news and offers, separately by Email and by Phone and SMS. Each switch saves straight away, and you can withdraw consent at any time. These settings do not affect service emails such as invitations, billing notices or the weekly summary.

Other account sections

In the same settings, in separate tabs, you'll find:

• Changing your password,
• Two-factor authentication.

What's next

If you manage an entire team, check Team members and make sure the roles are set appropriately.