User profile
How to change your first name, last name, and review your account details in the Fibly dashboard.
You edit your own personal details under Settings, Profile. This is separate from customer profiles (the people contacting the bot on your website).
Editable fields
- First name: how your colleagues see you in the team member list and in system messages within conversations (e.g. "{First name} joined the conversation").
- Last name: appears next to your first name in the conversation view and team tables.
After making changes, click Save.
Email address
The Email address field is not editable in the dashboard. Your email identifies your account when you sign in, so changing it requires additional verification.
If you need to change your email (e.g. you've changed companies or have a new work address), write to us at kontakt@fibly.pl from your current address. We'll swap the address without losing your permissions, history, or settings.
Other account sections
In the same settings, in separate tabs, you'll find:
What's next
If you manage an entire team, check Team members and make sure the roles are set appropriately.