Widget

The widget is the chat button on your website (by default in the bottom-right corner), through which customers talk to the bot. You'll find all appearance and behavior settings in the dashboard, under Widget in the left-hand menu.

Articles in this section

• Appearance: colors, the chat button's icon, text and position, the chat window title, and mobile display.
• Welcome notification: a short notice shown at the start of every conversation.
• Notification sound: an audio cue played in the customer's browser when new messages arrive.
• Enabling and disabling the widget: how to temporarily hide the chat button.
• Widget personalization: themes, fonts, the Fibly footer and advanced colors, and what each plan includes.
• Custom CSS: class names, variables and examples for styling the widget with your own CSS.

Remember to save your changes. All settings in this tab are only saved after you click Save in the bar at the bottom of the page.