Widget

The widget is the chat button in the bottom-right corner of your website, through which customers talk to the bot. You'll find all appearance and behavior settings in the dashboard, under the Widget settings tab.

Articles in this section

• Appearance: colors, button text, and the chat window title.
• Welcome notification: a short message that encourages the customer to start a conversation.
• Notification sound: an audio cue played in the customer's browser when new messages arrive.
• Enabling and disabling the widget: how to temporarily hide the chat button.

Remember to save your changes. All settings in this tab are only saved after you click Save at the bottom of the page.